Summit Focus:
Enhancing Customer Experience Through Innovation

From the 20th – 22nd October the NG Customer Experience Summit US will bring together 65 senior decision makers and business leaders from across the region.

The event aims to solve key business challenges. In particular, the ability to network and learn from industry peers through essential business conversation.

Working in partnership with our network of senior executives we identify the key industry themes. These form the foundation of our summit and permeate every layer of the content-rich program.

These three core themes represent the business critical challenges driving your conversations at the summit.

Three Key Themes


Customer Engagement

Omnichannel Personalization: Enhancing the customer experience


Data and Analytics

Moving away from big data and closing in on smart data


Marketing Strategy

Leveraging the full potential of online selling: e-commerce & m-commerce

Attending Companies Include



Customer Feedback

In 2013, a truly excellent 1,083 of our customers generously gave some of their time to share feedback. This is what they told us.

96.1% of all attendees were satisfied or very satisfied with the summit

88% of attendees will be doing business with a solution provider they met at the summit

92% of all attendees would recommend our summit to their peers


Register Now or Get in touch for more information